Delivery and Packaging
Currently All IHUOMA garments are Made -to-order. IHUOMA aims to dispatch your order within 4-6 weeks of receipt of payment details – excluding weekends, bank holidays and public holidays. However, we will do our best to speed up the production process for you and if we are able to send your garments sooner, we will send you an email notification with all the delivery information.
To offer you the most secure and efficient service we have chosen Royal Mail for all UK & International deliveries. As soon as your order has been shipped you will receive a dispatch confirmation with the tracking number (Air Waybill) from the corresponding delivery company, together with details on how to track your order. Please note that these services might not be available during the festive and pre-festive days. Also note that the estimated delivery times are to be used as a guide only, and IHUOMA is not responsible for any delays caused by destination customs clearance processes.
IHUOMA ensures each purchase for the time it is in transit only. A signature is required for any goods delivered, at which point responsibility for your purchased goods is passed to you.
For shipment cost information please see below:
United Kingdom – Standard £7.50/ Special Delivery £9.95
Europe - Standard £15.95 / Express £25
America – Standard International Shipping £20.95 / Express £28
Rest of the World – Standard International Shipping £25.00
Please note that IHUOMA’s couriers do not deliver to a PO Box address.
A signature will be required for all orders. All UK orders over £250 are shipped free of charge.
All International orders over £450 are shipped free of charge.
IMPORT DUTIES, TAX AND CUSTOMS
International orders (outside of the UK) may be subject to import duties and taxes. These charges are the responsibility of the customer. We have no control over these charges. We do not accept responsibility for items stopped by international customs. Please contact your local customs office should you have any questions before placing your order.
Your IHUOMA garments are wrapped in recycled tissue paper and shipped in our branded gift box and is fully recyclable.